querying status vor order

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Ukhata
Posts: 10
Joined: Thu Apr 04, 2019 11:46 am

querying status vor order

Post by Ukhata » Mon May 20, 2019 6:26 pm

Hallo april 1st i placed Order #6743, and i would like to know the status.
also 3 of the books had a PDF attached (bundle) and i can download only 2 of the PDF's.
is one or more of the books still not ready for shipping or?

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Andrew1879
Posts: 314
Joined: Sun Nov 27, 2016 2:41 pm

Re: querying status vor order

Post by Andrew1879 » Tue May 21, 2019 12:32 pm

I've reached out to Ral Partha Europe, our UK / European distributor, to check on the status of your physical order. Which PDF isn't downloading? Please note that we have a Discord server at https://discord.gg/W72URea if you need to get in touch with us in realtime, or share your screen for troubleshooting.

Ukhata
Posts: 10
Joined: Thu Apr 04, 2019 11:46 am

Re: querying status vor order

Post by Ukhata » Wed May 29, 2019 7:20 pm

Thank you for your answer.


1879 RPG London, or the Haunted City [softcover + PDF]
this is the pdf thats not available for download.

and what was the answer from Ral Partha Europe?

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Andrew1879
Posts: 314
Joined: Sun Nov 27, 2016 2:41 pm

Re: querying status vor order

Post by Andrew1879 » Wed May 29, 2019 10:42 pm

Try the download again. There was an attribute parameter missing off the bundle in the store catalog. Haven't heard back from RPE yet, still chasing them.

Ukhata
Posts: 10
Joined: Thu Apr 04, 2019 11:46 am

Re: querying status vor order

Post by Ukhata » Mon Jun 10, 2019 8:12 pm

i still cant see the download. its not that its not working. its just not there.

Regards, Ukhata

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Andrew1879
Posts: 314
Joined: Sun Nov 27, 2016 2:41 pm

Re: querying status vor order

Post by Andrew1879 » Tue Jun 11, 2019 12:50 pm

Please contact me at andrew@fasagames.com, so that I can arrange a screen share time with you.

Ukhata
Posts: 10
Joined: Thu Apr 04, 2019 11:46 am

Re: querying status vor order

Post by Ukhata » Tue Jun 18, 2019 12:24 pm

send you a mail.

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